Privacy Policy

This privacy policy describes how Harmony Foods Japan collects, uses, and protects personal data when you use our online platform or interact with our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Who we are

Harmony Foods Japan is the data controller responsible for your personal data processed via our site. We are a company specializing in food wholesale and distribution, including procurement, import/export, wholesale supply, logistics, and food safety services. Our physical address is:
2-12-5
Uchi-Kanda,
Chiyoda Ward, Tokyo,
Tokyo Prefecture,
101-0047, Japan.

Data we collect

We may collect and process various types of personal data about you. This includes:

- Identity Data: Such as your name, title, and other identifiers you may provide.

- Contact Data: Such as your billing address, delivery address, email address (if you provide it), and telephone numbers (if you provide them).

- Financial Data: Such as payment details when you make transactions.

- Transaction Data: Details about services you have purchased or inquired about from us.

- Technical Data: Including your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

- Usage Data: Information about how you use our site and services.

- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How we collect data

We use different methods to collect data from and about you, including:

- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post or otherwise (excluding electronic means if not initiated by you for communication purposes). This includes personal data you provide when you inquire about or purchase our services.

- Automated technologies or interactions: As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

- Third parties or publicly available sources: We may receive personal data about you from various third parties.

How we use your data

We use your personal data for various purposes, including:

- To provide and manage our services: Processing orders, delivering products, providing customer support.

- To process payments and transactions.

- To manage our relationship with you: Notifying you about changes to our services or terms, responding to your inquiries.

- To improve our site and services: Analyzing usage data to understand how our services are used and identifying areas for improvement.

- To administer and protect our business and this site: Troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.

- To deliver relevant site content and advertisements to you (where permitted by law and your preferences) and measure or understand the effectiveness of the advertising we serve to you.

- To comply with legal obligations and regulations.

Legal basis for processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

- Where we need to perform the contract we are about to enter into or have entered into with you.

- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

- Where we need to comply with a legal obligation.

- Where you have given your consent.

Data sharing and disclosure

We may share your personal data with third parties, including:

- Service providers who perform functions on our behalf, such as payment processing, data analysis, hosting services, and logistics partners.

- Professional advisors, such as lawyers, auditors, and insurers.

- Government and regulatory authorities where required by law.

- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:

- Request access to your personal data.

- Request correction of your personal data.

- Request erasure of your personal data.

- Object to processing of your personal data.

- Request restriction of processing your personal data.

- Request transfer of your personal data.

- Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Cookies

Our site may use cookies and similar technologies to collect certain information automatically. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

International transfers

We may transfer your personal data outside of the country where you are located, which may include transfers to countries outside the European Economic Area (EEA) or the United Kingdom. When we transfer your personal data internationally, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the relevant authorities.

- Where we use certain service providers, we may use specific contracts approved by the relevant authorities which give personal data the same protection it has in the EEA or UK.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this privacy policy or our data protection practices, please contact us by mail at:
Harmony Foods Japan
2-12-5
Uchi-Kanda,
Chiyoda Ward, Tokyo,
Tokyo Prefecture,
101-0047, Japan.

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